Dedicated specialists for US businesses. Managed end to end.
A trained operator inside your business at a fixed monthly rate, with recruiting, training, quality and account management handled by us.
What you actually get
Most offshore hiring hands you a CV and a problem. This is the opposite. Every placement comes with an Animus account manager who owns the relationship, the quality bar and the continuity, so the operator is never something you have to manage. If a placement is not working, that is our problem to solve, not yours to supervise.
Zoho and operations specialists
CRM, inventory, books and workflow automation. The operator who keeps the system that runs your business actually running, instead of slowly decaying after the implementation consultant leaves.
Hire a Zoho specialist who stays: the working knowledge of a Zoho CRM consultant, inside your account every day rather than billed by the hour.
- Zoho CRM administration
- Zoho Inventory setup
- Zoho Books
- Zoho workflow automation
Ecommerce customer support agents
Email, chat, tickets and inbound calls, including in-store customer queries about stock, orders and returns. Trained on your product and your tone, working your hours, inside your helpdesk and on your line.
Outsourced phone support only works if someone answers. Inbound call handling runs on your office hours, not an overlap window, so when a customer calls, someone who knows your products is on the line.
Creative and marketing operators
Social coordinators, content producers and designers on retainer. The roles generic VA firms cannot field at quality, supported by the same production systems the studio uses.
Coming
- Ecommerce operations
- Sales development
- Back-office administration
- Vertical specialists
On the roadmap. Not yet available to place.
Why this is not offshore staffing as usual
We place specialised operators, technical and creative, with a four-year design and technology studio standing behind every placement. The same team that builds marketplaces and ships production software sets the quality bar.
| Compared on | Freelance VA | Offshore staffing firm | AnimusIO Talent |
|---|---|---|---|
| Who recruits | You do: post, screen and interview | The firm, to your brief | We do, through our own pipeline, not a job board |
| Who trains | You do | Mostly you, on your tools and product | We do, on your tools and your product, before day one |
| Who manages day to day | You do | Usually you; the firm handles payroll and HR | Your Animus account manager |
| What happens when they are sick or leave | You find and train a replacement | The firm sources a replacement; you retrain them | Continuity is ours to manage, through your account manager |
| Hours worked | Agreed with each freelancer | Often an overlap window with your day | Your office hours, not an overlap window |
| What you pay for | The freelancer's time, plus platform fees where used | A monthly rate per person, sometimes with a placement fee | From $999 per seat, per month: recruiting, training, the operator, quality control and an account manager |
| Who owns quality | You do | Mostly you | We do, through your account manager |
How placement works
- 01Scope
The role, the hours, the systems, the outcome we are accountable for.
- 02Recruit
Sourced and screened through our pipeline, not a job board.
- 03Train
Onboarded on your tools and your product before day one.
- 04Run
The operator works inside your team; your account manager owns quality and continuity.
The number we actually manage to is seats per account manager, tracked from the first placement, because retention depends on you never having to manage the operator.
What it costs
From $999
Per seat / per month
The rate covers
- Recruiting
- Training
- The operator
- Quality control
- Your account manager
No recruitment fee, no percentage of salary, no hourly billing. Rates vary by role; Zoho and creative specialists sit above support.
How is this different from hiring a virtual assistant?
Most offshore hiring hands you a CV and a problem. We place specialised operators, technical and creative, and every placement comes with an Animus account manager who owns the relationship, the quality bar and the continuity.
Who manages the person day to day?
Your Animus account manager. The operator works inside your team, and the account manager owns the relationship, the quality bar and the continuity, so the operator is never something you have to manage.
What hours do they work?
Your office hours. The operator works your timezone, not a few hours of overlap. You confirm your hours at scoping and that becomes the shift, so nothing sits in a queue waiting for you in the morning and someone is on the line when your customers call.
What happens if the placement is not working out?
That is our problem to solve, not yours to supervise. Raise it with your account manager, who owns quality and continuity for every placement.
What does it cost?
From $999 per seat, per month. No recruitment fee, no percentage of salary, no hourly billing. Rates vary by role; Zoho and creative specialists sit above support.